SteryTech Academy · Automation
AI Automation for Small Businesses
Design and build simple AI-powered workflows for enquiries, customer replies, reports and marketing — no coding required.
- Advanced
- 9 lessons
- About 3 hours
- English
- Verifiable certificate
What you will learn
- Identify the best tasks to automate in your business
- Build workflows with triggers, AI steps and actions
- Keep humans in control of important decisions
- Measure time saved and improve workflows
For business owners and teams who want AI to take over repetitive work. You will map your processes, choose the right tools and build tested workflows that save real time.
Course curriculum
4 modules · 9 lessons · about 1.9 hours
Module 1 Finding Automation Opportunities2 lessons
- Mapping your weekly tasks Preview18 min
- Choosing what to automate first10 min
Module 2 Automation Building Blocks2 lessons
- Triggers, actions and conditions12 min
- Adding AI steps: classify, summarise, draft12 min
Module 3 Real Business Workflows3 lessons
- Website enquiries to an organised sheet15 min
- Customer reply drafts with approval15 min
- Automatic weekly sales summary15 min
Module 4 Running Workflows Safely2 lessons
- Testing, monitoring and error handling10 min
- Privacy and customer data8 min
Prerequisites
- Comfortable with spreadsheets and email
- AI Foundations course recommended
Examination & certificate
| Questions | 10 multiple-choice questions |
|---|---|
| Duration | 15 minutes |
| Passing score | 70% |
| Free attempts | 2 |
| Certificate | Issued automatically when you complete the required lessons and pass the examination. Each certificate has a unique number and QR code for public verification. |