Email and Communication · Email and Communication
Drafting, replying and rewriting emails
In this lesson you will:
- Draft and improve emails quickly
- Summarise long documents and extract key points
- Turn meeting notes into clear action items
Office work is full of repetitive writing and reading tasks — exactly where AI saves the most time.
Emails
- Draft: “Write a polite reminder to a client about an overdue invoice of ₹18,500. Firm but friendly.”
- Improve: paste your draft and ask for a clearer, shorter version.
- Reply: paste an email and ask for three reply options with different tones.
Documents and reports
- Summarise a 20-page report into one page.
- Extract all dates, amounts and responsibilities into a table.
- Create a first draft from your bullet points, then edit it.
Meetings
Paste rough notes (or a transcript) and ask for decisions, action items and open questions. Share the clean version with your team the same day.
Planning
Give AI your task list and deadlines and ask for a prioritised weekly plan.
Safety at work
Follow your company’s AI policy. Use approved tools for confidential information, and remove personal or sensitive details before pasting anything into public tools.
Example
Turn these meeting notes into three sections:
1) Decisions 2) Action items (owner, due date) 3) Open questions.
Use a table for action items.
Notes:
[paste your notes here]